Finding a Local Business Phone Provider

When selecting the perfect business phone service for your small business, there are many options available. However, features should not be your only priority – outstanding customer assistance and support are just as critical if you ever encounter any issues or require help setting up the system. Don’t settle for a partner who views you as just another figure in their accounts. You deserve better! Find someone that takes the time to understand yRead More…

FCC to Fine Robocallers $300 Million

The FCC has taken a monumental stand against robocalls by proposing an unprecedented $300 million fine to Cox/Jones Enterprise, the greatest ever imposed on an auto warranty scammer! This action is evidence that the FCC won’t tolerate this type of fraudulent activity and intends to send a powerful message. If approved, this impressive penalty will make it clear that such wrongdoings are unacceptable! Robocalls Explained Automated robocalls haveRead More…

The Ultimate Guide to Working From Home

Does the idea of working remotely, whether from home or some other location, appeal to you? If so, you are not alone. In a recent report from McKinsey & Company, 87% of employed workers surveyed say they would take the opportunity to work in a hybrid work scenario. While working from home can be a good option for many people, there should be some planning done before you take the plunge. To help you, we have put together The Ultimate Guide toRead More…

Learn why a cloud-based phone system is the best choice for transforming your business communications.

Are you wanting your business communications to be more time and cost-effective? If so, then a cloud-based PBX phone system is perfect for you. It has the ability to optimize your workflow, reduce costs, as well as provide other benefits that can help improve efficiency in your company. Even if you’re looking to simply streamline operations or enhance customer service relations, a cloud-based phone system would still be the best choice for companRead More…

Why Hosted Cloud is Good for Insurance Companies

The idea of insurance firms as old-fashioned enterprises with rows (upon rows) of filing cabinets underneath buzzing fluorescent lights is no longer valid. That’s because today, insurance companies are embracing technology-led solutions — and a core solution is a hosted cloud phone system. As an insurance agency owner, you know first-hand how important it is to stay on top of the latest technology trends. After all, staying competitive reqRead More…

4 Tools That You Need for Your Telemedicine Practice

Even if there are no longer any social distancing restrictions in place, many healthcare providers are still opting to continue their medical practice through telehealth. Virtual healthcare visits exploded in popularity in 2020, and the CDC noted that telehealth visits shot up by more than 150% during this period due to social distancing protocols. McKinsey and Company predict that up to $250 billion of current healthcare spending will move towarRead More…

Technical Support Outsourcing: What is it and How it Works

Business owners are meant to do different things. They are supposed to earn money from the things that they offer. They have goals and they aim to reach new heights for every goal that they accomplish. There is one thing that they should always remember though – to provide what their target customers need. Businesses need to provide technical support especially when customers feel that they need to inquire about the products and services beiRead More…

Business VoIP Buyer’s Guide: 4 Stages to a Smart, Safe & Successful Investment

When it comes to purchasing a VoIP phone system for your business, the last thing that you want to do is “roll the dice” or “hope for the best.” You want to KNOW that your investment and experience will be rewarding instead of regrettable. To ensure this happens, we have prepared the following business VoIP buyer’s guide, which covers four stages in the process: Discover, Evaluate, Demonstrate, and Select. Business VoIP Buyer’s GuideRead More…

Conflict in Ukraine from the eyes of Nicky Smith

It has been said that business leaders should never comment on politics - not because it’s the wrong thing to do, but because it usually isn’t good for business. Well, I’ll level with you: the second last thing I want to do is anything that would damage my business. For more than 20 years, I have put my heart and soul into Carolina Digital Phone. But the VERY LAST thing I want to do is sit by and stay silent when I firmly believe Read More…

How to Get the Best VoIP Solution for Schools

The lingering effect of the pandemic is putting unprecedented pressure on schools to “do more with less” — while at the same time supporting and engaging teachers, administrators, and other staff. And that is why a growing number of schools – both public and private – are adopting a VoIP (a.k.a. cloud-based) phone system. Below we highlight 7 key questions to help Superintendents, IT Directors, School Board Members, and other key staRead More…